Proven Integration Experience
Decades of system integration experience across ERP, CRM, and cloud ecosystems.
Production-Ready AI Infrastructure
Enterprise AI Infrastructure
That Delivers ROI
We build and deploy production-ready AI infrastructure designed for enterprise scale. Proven solutions with measurable business outcomes.
70% cost reduction with semantic caching
Bank-grade compliance guardrails
Working copilots, not toy chatbots
We address the critical challenges enterprises face: optimizing LLM costs, ensuring data security, and delivering AI solutions that drive real productivity. Our proven infrastructure, including Wag-Tail AI Gateway, processes millions of requests with enterprise-grade performance.
"We focus on implementation over documentation. Our team deploys Kubernetes clusters with private LLMs, builds effective RAG systems, and delivers enterprise copilots that enhance team productivity."
20+
Years Experience
APAC
Region Coverage
100%
Security Focus
About Us
Pioneering Enterprise AI in Australia
Startoken Pty Ltd is an Australia-based system integrator focused on helping enterprises leverage artificial intelligence to transform how they operate.
We understand that adopting AI isn't just about experimenting with technology — it's about building secure, compliant, and production-ready solutions that align with your business goals.
Practical AI Knowledge
Deep expertise from prompt security to semantic caching and enterprise AI deployment.
Collaborative Approach
Working alongside your teams to maximize ROI and ensure successful adoption.
AI-Powered Development
We built Wag-Tail AI Gateway entirely using AI, demonstrating our mastery of AI-assisted engineering and ability to deliver production-grade solutions.
Our journey started with a bold experiment: building Wag-Tail AI Gateway entirely using AI-assisted development. This successful production deployment, processing millions of requests with 99.9% uptime, proves our unique capability to harness AI not just as a service, but as a core development methodology. We now bring this cutting-edge expertise to enterprises across Australia and the wider Asia-Pacific region.
2025 Market-Aligned Services
AI Professional Services That Enterprises Actually Buy
Focused on the real challenges: cost control, compliance, and practical AI that works.
01
AI Infrastructure & Platform Engineering
Control costs and risks with production-grade infrastructure
LLM Gateway / Middleware
Wag-Tail deployment + custom middleware
- Semantic caching (70% cost reduction)
- Multi-provider failover & routing
- Rate limiting & usage quotas per team
Secure API Integration
Enterprise-grade security for AI APIs
- HashiCorp Vault key rotation
- RBAC with OIDC/SAML integration
- Zero-trust network architecture
Observability & FinOps
Track usage, optimize costs, prevent overruns
- Token-level cost tracking & chargeback
- Semantic cache hit rate optimization
- Model performance monitoring (latency/quality)
Private LLM Deployment
On-premise open-source models
- Ollama, Mistral, DeepSeek on K8s/OpenShift
- GPU cluster optimization (A100/H100)
- Air-gapped deployment for sensitive data
Market Pain: CIOs & CTOs struggle with controlling cost and risk of LLMs. We solve this with Wag-Tail + proven infrastructure patterns.
02
Enterprise AI Integration & Agentic Systems
Practical AI that integrates with your systems and actually does work
Custom Enterprise Copilots
AI integrated with your enterprise systems
- Sales Copilot for Salesforce/HubSpot
- HR Assistant for Workday/SAP SuccessFactors
- IT Support Agent for ServiceNow/Zendesk
Knowledge Base & Semantic Search
RAG systems over internal documents
- Semantic search across SharePoint/Confluence
- Multi-modal retrieval (PDFs, images, tables)
- Citation tracking & confidence scoring
Multi-Agent Workflows
AI that tests, monitors, patches – not just chats
- Architect/Investigator/Tester agent roles
- DevOps copilots (log analysis, auto-remediation)
- Async job orchestration with Celery/Redis
AI-Powered Automation
RPA + AI for intelligent process automation
- Ansible/Red Hat + LLM for IT operations
- Document processing with vision models
- Email/ticket classification & routing
Market Pain: CIOs need practical copilots integrated with enterprise systems, not isolated chatbots. Teams want AI that does real work.
03
AI Security, Compliance & Strategy
Governance frameworks for regulated industries
Prompt & Output Guardrails
Compliance-first AI for banks & government
- PII redaction (GDPR/CCPA compliant)
- Hallucination detection & mitigation
- Prompt injection & jailbreak protection
Audit & Governance Frameworks
Model transparency & regulatory readiness
- HKMA AI governance implementation
- China Algorithm Regulation compliance
- Australia AI Ethics Framework alignment
AI Adoption Playbooks
Structured frameworks for AI transformation
- Build vs buy decision matrices
- Cost projections & TCO analysis
- Risk assessment & mitigation strategies
POC Design & Delivery
Quick wins in 4-6 week sprints
- Use case prioritization workshop
- Rapid prototyping with production data
- Success metrics & scaling plan
Market Pain: Banks, insurers, and government agencies need compliance-first AI. Boards need structured frameworks before approving budgets.
04
Training, Fine-Tuning & Custom Models
Domain-specific LLMs without sending data to OpenAI
Domain-Specific Fine-Tuning
Models that understand your industry
- Finance: credit analysis, risk assessment
- Legal: contract review, compliance checking
- Healthcare: clinical notes, diagnosis coding
Lightweight Adapters (LoRA/QLoRA)
Efficient model customization
- 4-bit quantization for cost efficiency
- Adapter merging for production deployment
- Multi-task adapter orchestration
Embedding Model Optimization
Better search with custom embeddings
- Domain-specific embedding models
- Multilingual support (APAC languages)
- Hybrid search (dense + sparse)
Synthetic Data Generation
Training data without privacy concerns
- Synthetic customer conversations
- Augmented training datasets
- Bias detection & mitigation
Market Pain: Enterprises need LLMs that understand their jargon and data without sending everything to external providers.
Our Innovation
AI-Powered Products We've Built
Demonstrating our capability through real-world solutions
Enterprise Product
Wag-Tail AI Gateway
AI-Generated SolutionAn enterprise-grade FastAPI gateway that provides comprehensive security and routing for Large Language Model (LLM) applications. Wag-Tail sits between your applications and LLM providers, offering advanced security, intelligent routing, and performance optimization.
Key Features:
Multi-layer security with AI threat detection
30x+ performance with semantic caching
50ms average latency, 99.9% uptime
100+ LLM providers supported
100+
LLM Providers
99.9%
Uptime
30x
Faster with Cache
"Wag-Tail demonstrates our ability to build enterprise-grade AI infrastructure. This product, developed entirely with AI assistance, showcases our expertise in creating secure, scalable, and performant solutions for the most demanding enterprise environments."— Startoken Engineering Team
The Startoken Difference
Implementation-First Approach
Proven infrastructure. Production deployments. Measurable results.
70%
Cost Reduction
Wag-Tail's semantic caching cuts LLM API costs by 70% for enterprise clients
50ms
Response Time
Production-grade latency with 99.9% uptime SLA
4-6 weeks
POC to Production
From pilot to live deployment in under 2 months
Why Technology Leaders Choose Startoken
What Others Do
- 6-month discovery phases
- Generic ChatGPT wrappers
- "AI strategy" decks
- Vendor lock-in to Azure/AWS
What We Do
- 2-week assessment → working code
- Private LLMs on your K8s cluster
- GitHub repos you own
- Multi-provider flexibility
Technologies We Actually Deploy
Kubernetes
OpenShift
FastAPI
LangChain
Pinecone
Redis
Celery
Mistral
Llama
ChromaDB
Industry Expertise
Industries We Serve
Tailored AI solutions for diverse sectors
Financial Services
Secure AI for compliance-heavy environments with advanced fraud detection and risk assessment
Healthcare
Data-sensitive AI applications with guardrails for patient privacy and clinical decision support
Retail & E-commerce
Personalized customer engagement powered by AI for enhanced shopping experiences
Government & Public Sector
Transparent, compliant AI adoption for citizen services and operational efficiency
Technology & Telecom
Scalable AI integration for digital platforms and network optimization
Ready to Transform Your Business with AI?
Join leading enterprises across APAC in their AI transformation journey
Get Started Today
Get in Touch
Contact Us
Ready to explore secure, enterprise-grade AI adoption?
Location
Headquarters
Australia Serving APAC regionBusiness Hours
Monday - Friday
9:00 AM - 6:00 PM AESTLet's Start Your AI Journey
Our team of AI experts is ready to help you transform your business with secure, scalable artificial intelligence solutions.
Get Started Today